8+Yrs eCommerce VA | Shopify| Billing Specialist|Writer

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Overview

Looking for part-time work (5 hours/day)

at $8.00/hour ($880.00/month)

Associate in Computer Technology

Last Active

March 17th, 2025 (6 days ago)

Member Since

May 21st, 2020

Profile Description

Let me handle the backend while you focus on scaling your business! With 8 years of experience in customer service, specializing in chat and email support, I help businesses streamline operations and deliver top-notch service. I’m also a skilled writer, creating blog posts across various niches and copywriting for real estate businesses. Let’s work together to drive results and unlock your business’s full potential.

I am proficient in performing the following tasks: Email & Chat Support, Technical Support, Account Management, Customer Retention, General Assistance, Shopify Store Management, Shipping & Fulfillment, Payment & Billing Issues, Product Listing, Supplier Communication, Analytics & Reporting, Collaboration, SEO Content, Blog Writing, Real Estate Copy, Website Content Creation, Proofreading, and Landing Page Development.

I am proficient in using the following tools and platforms: Zendesk, Freshdesk, Gorgias, Intercom, LiveChat, Zoho Desk, Salesforce, HubSpot, Google Workspace, Microsoft Office, Trello, Shopify, Gorgias, Slack, Microsoft Teams, Email, Zoom, WordPress, Canva, and Capcut.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

As a customer service representative with extensive experience in chat and email support, I’ve had the privilege of working with top US companies, providing exceptional service and support. I specialize in Shopify customer support, managing product listings, and handling supplier communication to ensure smooth operations. My goal is to deliver timely, professional, and effective solutions, helping businesses maintain high customer satisfaction and seamless e-commerce experiences.