Current Employment Status:
Hired Full Time on Nov 20, 2024

Danica

8+Yrs eCommerce VA | Shopify| Billing Specialist|Writer

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Overview

Looking for part-time work (5 hours/day)

at $8.00/hour ($880.00/month)

Associate in Computer Technology 

Last Active

February 14th, 2025 (7 days ago)

Member Since

May 21st, 2020

Profile Description

Let me handle the backend while you focus on scaling your business! With 8 years of experience in customer service, specializing in chat and email support, I help businesses streamline operations and deliver top-notch service. I’m also a skilled writer, creating blog posts across various niches and copywriting for real estate businesses. Let’s work together to drive results and unlock your business’s full potential.

I am proficient in performing the following tasks: Email & Chat Support, Technical Support, Account Management, Customer Retention, General Assistance, Shopify Store Management, Shipping & Fulfillment, Payment & Billing Issues, Product Listing, Supplier Communication, Analytics & Reporting, Collaboration, SEO Content, Blog Writing, Real Estate Copy, Website Content Creation, Proofreading, and Landing Page Development.

I am proficient in using the following tools and platforms: Zendesk, Freshdesk, Gorgias, Intercom, LiveChat, Zoho Desk, Salesforce, HubSpot, Google Workspace, Microsoft Office, Trello, Shopify, Gorgias, Slack, Microsoft Teams, Email, Zoom, WordPress, Canva, and Capcut.

Top Skills

Experience: 2 - 5 years

I’m a skilled writer, crafting engaging blog posts across a variety of niches and providing expert copywriting for real estate businesses. With proficiency in WordPress and Elementor, I ensure that the content is not only well-written but also optimized for the web, delivering value to readers and boosting online presence. Whether you need informative articles, compelling property descriptions, or SEO-friendly content, I can help elevate your brand's voice and drive results.

Experience: 5 - 10 years

As a customer service representative with extensive experience in chat and email support, I’ve had the privilege of working with top US companies, providing exceptional service and support. I specialize in Shopify customer support, managing product listings, and handling supplier communication to ensure smooth operations. My goal is to deliver timely, professional, and effective solutions, helping businesses maintain high customer satisfaction and seamless e-commerce experiences.

Experience: 2 - 5 years

I am highly skilled in data entry, ensuring accurate and efficient input of information across various platforms and systems. With a keen eye for detail and a commitment to maintaining data integrity, I can handle large volumes of data quickly while minimizing errors. Whether it's updating spreadsheets, managing databases, or organizing files, I am dedicated to delivering high-quality results that support your business operations.

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
MARILAO, BULACAN
Tests Taken
IQ
Score:  109
Government ID
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