Current Employment Status:
Hired Full Time on Feb 27, 2025
Seasoned E-commerce & Operations Manager with 5+ years of expertise in managing multi-marketplace operations and optimizing workflows for efficiency and profitability. Proven ability to enhance product visibility, streamline fulfillment, and maintain account health while ensuring platform compliance.
MARKETPLACE EXPERTISE:
• Amazon (FBA & Dropshipping) – Product listing optimization, inventory management, stock forecasting, account health management, case handling, and policy compliance
• eBay – Listing management, pricing strategies, and order processing
• Shopify – Storefront setup, product listings, and conversion optimization, content writing, inventory management, implementing SEO best practices, website audits and optimization,
• Wholesale Operations – Supplier sourcing, brand approvals, and relationship management
OPERATIONS & PROCESS MANAGEMENT:
• Inventory & Order Fulfillment – Stock forecasting, demand planning, and shipment coordination
• SEO-Optimized Product Listings – Keyword-rich content to improve visibility and conversion rates
• Case & Returns Management – Handling reimbursements, appeals, and customer disputes
• Data & Documentation Management – Entry, tracking, and database updates
• Marketplace Performance Analysis – Sales monitoring and data-driven decision-making
• Customer Service & Support – Ensuring a seamless buyer experience
With a strong focus on operational efficiency and revenue growth, I am committed to maximizing marketplace potential and delivering seamless e-commerce solutions.
Amazon I Shopify I Ebay I Data Entry
Experience: 1 - 2 years
Experience: 5 - 10 years
With 5 years as an Amazon VA, I've gained diverse experience and remain eager to learn more
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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