Operations Assistant

Operations Assistant - Y1 Sport
Start Date: August 1st 2026
Employment Type: Full-Time
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About Y1 Sport

Y1 Sport is one of the fastest-growing sports brands in the UK, designing and supplying custom apparel to schools, universities, sports clubs and businesses across the world.

We're looking for an organised, proactive and ambitious Operations Assistant to join our Custom Clothing department. This role is perfect for someone who enjoys problem solving, working with people and ensuring everything runs smoothly behind the scenes.

You'll play a vital role in managing the journey of customer orders from production through to delivery, helping deliver an exceptional customer experience.

The Role

Working closely with Will (Operations Manager) you'll become an integral part of our operations team, ensuring orders move efficiently through production while maintaining excellent communication with customers, suppliers and internal teams.

No two days are the same, and you'll quickly gain exposure to every stage of our custom production process.

Key Responsibilities
Process and send customer orders into production.
Monitor production schedules to ensure lead times are achieved.
Liaise with overseas factories and internal departments.
Manage customer communication throughout the production process.
Monitor shared inboxes, resolve queries and arrange compensation where appropriate.
Upload shipments and production updates into our warehouse management software.
Ensure warehouse instructions are accurate and up to date.
Maintain and improve Google Sheets used throughout the department.
Support continuous improvements to internal systems and processes.


We're Looking For Someone Who Is
Highly organised with excellent attention to detail.
A quick learner who enjoys taking on new challenges.
Comfortable prioritising multiple tasks in a fast-paced environment.
Proactive and happy to take ownership of their workload.
Confident asking questions when unsure.
A strong communicator with excellent written and spoken English.
Positive, reliable and a team player.

Essential Skills
Excellent written and verbal English.
Strong organisational skills.
Google Sheets.
Google Docs.
Google Calendar.
Google Meet.
Slack (or similar communication platforms).
Strong administrative and data-entry skills.
Desirable Skills

Experience with any of the following is beneficial but not essential, as full training will be provided:

Affinity Designer (preferred) or Adobe Photoshop.
Warehouse Management Systems (WMS).
Order management software.
Process improvement and spreadsheet automation.

What You'll Receive
Full training and ongoing support.
The opportunity to work within a rapidly growing sports brand.
Career progression opportunities as the business continues to expand.
A collaborative and supportive team environment.
Exposure to international manufacturing and supply chain operations.
The chance to play a key role in delivering products to thousands of customers across the UK and beyond.
Why Join Y1 Sport?

At Y1 Sport, we're building more than sportswear - we're building a business driven by innovation, teamwork and ambition. Every member of our team has the opportunity to make a real impact, develop new skills and grow alongside the company.

If you're organised, motivated and excited by the opportunity to help deliver exceptional customer experiences, we'd love to hear from you.