BUSINESS DEVELOPMENT & OPERATIONS MANAGER

Operations Manager – Remote

Cleaning Corp Pty Ltd is a growing Australian cleaning company looking for a highly organized and responsible Operations Manager to oversee daily operations and manage our remote administrative team.

This role is very important to the company and requires someone who can lead staff, manage scheduling, handle customer service, solve operational issues, and ensure smooth day-to-day workflow.

Key responsibilities include:
• Managing admin staff and cleaners
• Overseeing daily schedules and job allocations
• Handling customer communication and service issues
• Managing bookings, cancellations, and roster changes
• Monitoring staff attendance and performance
• Ensuring jobs are completed properly and on time
• Maintaining operational systems and reports
• Improving workflow efficiency and business processes

We are looking for someone with:
• Strong English communication skills
• Leadership and management experience
• Excellent organizational and multitasking abilities
• Customer service experience
• Ability to work independently and under pressure
• Experience using Google Workspace, CRM systems, and scheduling tools

Preferred:
• Cleaning industry experience
• Experience managing remote teams
• Understanding of Australian customer service standards

This is a long-term full-time remote position working Australian business hours with opportunities for career growth.

Please send through the following:

• Updated Resume/CV
• 2–3 minute video introduction recording
• Previous work experience
• Expected salary
• Internet speed screenshot
• Availability to start

In the video introduction, please briefly introduce yourself and explain:

Your previous experience
Operations or admin experience
Customer service experience
Why you are suitable for this role
Your communication skills and work setup

Please send all documents and recordings at your earliest convenience.

Thank you.