Travel Operations Coordinator

Local Foreigner is a boutique consultancy specializing in high-end curated travel. From the bespoke to the basics, we guide our clients on everything from a weekend in Paris to an expedition to Patagonia. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. The Local Foreigner brand represents a warm, worldly sophistication with curator’s keen attention detail, and we believe it is crucial for everyone behind the brand to represent these qualities.

We are seeking an experienced contractor to join our team of Travel Operations Coordinators. The ideal candidate should possess meticulous attention to detail, adaptability, a knack for handling the unexpected with finesse, tech-savvy, and the capacity to multitask. Prior experience in the travel industry, especially with itinerary building and in GDS/Sabre is a plus.

COMPENSATION:

Training period (4-6 months): $5/hour + a monthly internet allowance
Post-training: $6/hour + a monthly internet allowance

WORK SCHEDULE:

This is a full-time position (40 hours per week) with work hours overlapping European and U.S. business operations. A typical schedule is 9 PM to 5 AM Philippine local time but may change depending on the workload.

RESPONSIBILITIES:

Provide administrative support to Local Foreigner travel advisors in planning client trips.
Enter booking confirmations for invoicing.
Assist in gathering and formatting hotel rates.
Create, format, and update client travel documents, including itineraries, dining guides and activity guides.
Enter key information into Salesforce database, such as client feedback, supplier contacts, hotel services, restaurants, and more.

REQUIREMENTS:

Highly detail-oriented, proactive, and resourceful, with a strong commitment to accuracy, organization, and meeting deadlines.
Tech-savvy, proficient in MS Office. Salesforce, Jira, and Confluence experience is a plus.
Able to work independently with excellent written and verbal English Language communication skills.
Quick-learning, with the ability to work effectively and efficiently in a fast-paced environment.
Experience in the travel industry, especially understanding itinerary documents and industry processes. GDS/Sabre experience is a big plus.