Short Term Rental Assistant

Responsibilities:
Respond to guest queries
Calendar management
Send information, such as house rules, check-in instructions, and researched information about the area, prior to arrival
Send welcome messages to guests
Manage bookings
File Damage Claims
Updating Spreadsheets of detailed feedback from guests
Updating and streamlining various processes
Schedule room cleanings, maintenance, repairs, laundry services, etc.
Set up predefined responses to frequently asked questions
Answer phone calls from guests
Curate Blog Posts once a month
Invoicing

Short Term Rental Guest Experience Preferred, but will take self starters and train from the ground up if need be.

4.00 an hour to start for on the job hours and $2.00 an hour for on-call hours - and may be negotiated based off of experience.
After a 6 month review a pay raise will be negotiated. 30 hours a week guaranteed with 15 on call hours.

Please reply with your favorite flavor of ice cream when inquiring about the job as the very first sentence and a video explaining your direct experience with airbnb management.


Experience with Hostfully, Hospitable, breezeway, etc. are very valuable.