Operations Systems Designer / ClickUp & SOP Specialist

Operations Systems Designer / ClickUp & SOP Specialist

We are a growing remote tech company looking for an experienced operations and systems person to help us design, improve, and implement SOPs, workflows, and operational systems across the company.

This is not an entry-level role and not an “I’ve used ClickUp a little” type of position.

We already have technical people and developers. We are specifically looking for someone with strong operational thinking, real ClickUp experience, and experience building systems that teams actually use.

About Us

Ashlex is a remote technology company involved in hosting, consulting, web development, BPO, partnerships, nonprofit work, and venture projects.

Our team is primarily based in the Philippines, with leadership and management located in the United States and Europe.

We are actively improving our internal systems and recently started implementing ClickUp. We are not fully happy with how things are currently structured and want experienced help building this correctly.

We use multiple operational, financial, and technical tools today, including ClickUp, Jira, Asana, Redmine, Hubstaff, Slack, QuickBooks Online, helpdesk systems, and other internal platforms.

We expect to move more workflows into ClickUp over time, but we are open to recommendations if certain work should remain in Jira, Redmine, Hubstaff, helpdesk systems, QuickBooks Online, or other tools.

Initial Focus

The first major area will be helping us build and improve our sales and business development workflows, including:

• Sales pipeline
• Proposal and RFP workflows
• Follow-up systems
• Accountability and ownership
• SOP creation
• Recurring process management
• Operational visibility and reporting

Over time, we expect this role to expand into additional departments and operational systems.

What You Will Do

• Review and improve our ClickUp setup
• Work with individual tea ---------- mbers to understand how they work
• Design and document SOPs
• Build and improve workflows and operational systems
• Help implement systems and drive adoption
• Improve accountability and ownership
• Help us d ---------- what should move into ClickUp, what should stay in existing tools, and how those systems should work together
• Recommend best practices and challenge poor processes
• Build practical systems that are simple and scalable
• Help leadership improve operational consistency across the company

This is a hands-on role.

We are not looking for theory, corporate buzzwords, or someone who builds complicated systems nobody follows.

We want practical operational improvement.

Requirements

• Strong real-world ClickUp experience
• Experience building SOPs and operational systems
• Experience implementing workflows with real teams
• Strong English communication
• Comfortable working with remote teams
• Strong organizational and operational thinking
• Able to work with leadership and department-level staff
• Comfortable improving and implementing systems, not just documenting them

Nice to Have

• Operations, project management, or systems background
• Experience with remote companies
• Experience with sales, CRM, or business development systems
• Experience with Jira, Asana, Redmine, Hubstaff, Slack, QuickBooks Online, helpdesk systems, or related operational tools
• Experience with service businesses or technology companies
• Experience managing or improving offshore/remote team operations

Long-Term Opportunity

This role may grow into a larger operational leadership role depending on fit and performance.

To Apply

Please include:

1. Two or three systems or ClickUp environments you are most proud of
2. Your role in building or improving them
3. Whether you created SOPs or helped implement adoption with teams
4. Your availability
5. Your hourly or monthly rate

Please do not apply for this job if your experience is limited to basic task management or personal productivity use of ClickUp.