Operations & Purchasing Manager (Promotional Products)

Full Time | Philippines | Night Shift / U.S. Eastern Hours

We are a growing U.S.-based promotional products, branded merchandise, and custom apparel company looking for a sharp, dependable, and highly organized tea ---------- mber to join our Philippines team.

This is an important backend operations role focused on keeping orders moving, managing purchasing, solving problems, improving systems, and helping our sales team stay focused on growth.

If you are smart, proactive, detail-oriented, and can handle multiple moving parts, we’d love to hear from you.

Key Responsibilities

* Manage purchasing with suppliers and vendors
* Send purchase orders and track deadlines
* Follow up on shipping dates, production timelines, and delays
* Coordinate internal order processing and job progress
* Support online merch store customer service (tracking, sizing, order issues)
* Maintain accurate spreadsheets, records, and internal systems
* Build and improve SOPs, workflows, and training documents
* Identify bottlenecks and suggest better processes
* Work closely with management and tea ---------- mbers across departments
* Help train future tea ---------- mbers as we grow

Requirements

* 4+ years experience in operations, purchasing, ecommerce, customer support, promotional products, apparel, or similar industries
* Strong spoken and written English
* Highly organized with strong attention to detail
* Able to work quickly without sacrificing accuracy
* Strong problem-solving skills and initiative
* Comfortable using multiple software systems
* Reliable internet and work-from-home setup
* Comfortable working full-time U.S. Eastern hours

Big Plus If You Have Experience With

* Promotional products industry
* Custom apparel / screen printing / embroidery
* Shopify or merch store platforms
* Order management systems
* Vendor management / purchasing
* Leading or training tea ---------- mbers

Growth Opportunity

This role can grow into a leadership position managing additional tea ---------- mbers as our Philippines team expands.

To Apply

Please send:

1. Your resume
2. A short video intro about why you’re a strong fit
3. Your experience with operations, purchasing, or ecommerce
4. Internet speed and computer setup
5. Expected monthly salary