Operations Manager

ClearCoast Cleaning

YOUR JOB HUNT STOPS HERE!
Looking to hire ASAP!

We want someone who is:

Obsessed with organization and keeping things running smoothly
Proactive — you identify problems before they become fires
High-energy and reliable every single day
Comfortable owning multiple moving pieces at once
If you want something slow and predictable, this isn't it.
If you want real ownership, a fast-moving team, and room to grow — keep reading…

So Who Are We?
We're ClearCoast Cleaning — a growing residential cleaning company based in Seattle, WA. We don't clean homes ourselves — we build the machine behind it. We connect customers with reliable cleaners, manage the entire experience, and make sure every job runs smoothly from booking to completion. Think of us as the operations engine that keeps everything moving.

We're growing quickly and looking for our next A+ tea ---------- mber — someone who's NOT average, NOT passive, and NOT here to just "do a job."

Who are we looking for?
We're looking for an Operations Manager who is detail-obsessed, dependable, and takes full ownership of the backend.

This is NOT a role for someone who needs to be told what to do. We want someone who sees what needs to happen and makes it happen. You stay calm when things get chaotic, you communicate clearly, and you never let things fall through the cracks.

The ideal candidate is comfortable juggling cleaner coordination, customer communication, and daily operations without missing a beat. You know your way around tools like Slack, Notion, and Google Sheets. Strong written English is a must — you'll be the voice of the business to both customers and cleaners.

Marketing support is a bonus — if you can help with social posts, follow-ups, and local outreach, even better. But operations comes first.

Why Should You Work Here?
This is not a "stable, slow, corporate job."
This is an opportunity to get in early — before things scale — and be part of building something that's growing fast.

Right now we're small, which means:

You work directly with the owner
Your ideas actually get implemented
You can grow as fast as you prove yourself
Top performers don't stay in the same role — they move up

Responsibilities

Assign cleaners to jobs and manage daily schedules
Confirm availability, send job details, and track completions
Handle customer communication — confirmations, follow-ups, complaints
Ensure quality control and client satisfaction on every job
Track no-shows, lateness, and report issues to the owner
Keep job logs, customer notes, and schedules updated daily
Re-activate old customers and follow up on inquiries
Post on social media and support local marketing efforts bonus
Ideal requirements

Prior experience in operations, scheduling, or a similar role
Strong written English and clear communication
Highly organized — nothing slips through
Comfortable with Slack, Notion, and Google Sheets
Stable internet connection and reliable laptop/PC
Someone who goes above and beyond without being asked
Experience in cleaning, home services, or similar industry is a big plus

Compensation:

5 hours per day
20 hours per week (Wednesday–Sunday, PST)
$4 USD per hour
Opportunity to grow into more responsibility and higher pay as we scale
How to Apply:
Please submit:

A short message explaining why you'd be a strong fit for this Operations Manager role — keep it concise and specific
Your updated resume
Applications without a message will not be considered
Looking forward to connecting!

Best,
Nate — ClearCoast Cleaning