Operations Coordinator & Administrative Manager

XP Strategy is a growing Amazon advertising agency looking for a highly organized, systems-oriented Operations Coordinator to help bring structure, accountability, and operational consistency to a fast-moving remote team.

This is not a “simple VA” role.

We are looking for someone who enjoys:
• organizing moving parts
• building systems
• keeping projects on track
• documenting processes
• following up with people
• improving operational clarity
• making sure nothing falls through the cracks

You will work closely with leadership to help improve day-to-day operations across the company.

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What You’ll Be Responsible For

Operations & Coordination
• Maintain and organize ClickUp tasks/projects
• Follow up with tea ---------- mbers on deadlines and deliverables
• Help improve internal workflows and operational consistency
• Track recurring operational responsibilities and ensure completion
• Assist leadership in implementing new systems and processes

SOPs & Documentation
• Create and maintain SOPs
• Organize company documentation
• Improve process clarity for onboarding and recurring tasks
• Build operational checklists and internal process guides

Administrative Support
• Client onboarding coordination
• Team onboarding/offboarding coordination
• Billing and administrative follow-up
• File and document organization
• General operational support across departments

Recruiting & Hiring Support
• Assist with candidate coordination
• Help organize hiring workflows
• Track applications and interview progress
• Support onboarding processes for new hires

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What We’re Looking For

Strong Fit
• Highly organized and detail-oriented
• Naturally proactive
• Comfortable following up with people
• Strong written communication
• Able to manage multiple moving parts simultaneously
• Comfortable working inside systems and processes
• Enjoys bringing order to chaos
• Reliable and consistent
• Able to think independently without constant supervision

Experience With
• ClickUp, Asana, Notion, or similar PM tools
• SOP creation/documentation
• Administrative coordination
• Remote team communication
• Google Workspace
• Slack/WhatsApp

Big Plus
• Operations coordination experience
• QA/compliance/process experience
• Recruiting coordination experience
• Experience supporting growing companies
• AI tool familiarity (ChatGPT, Claude, automation tools)

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Compensation
• Full-time remote role
• EST working hours required
• Starting compensation depends on experience and fit
• Long-term growth opportunity for the right person

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About XP Strategy

We help brands grow on Amazon through advertising strategy and account management. We are a fast-moving remote team focused on building strong systems, improving execution, and scaling intelligently.

We value:
• ownership
• reliability
• initiative
• clear communication
• operational excellence

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To Apply

Please send:
1. Your resume
2. A short introduction about yourself
3. A description of a process or system you improved in a previous role
4. Your favorite productivity/project management tool and why

Subject line:
“Operations Coordinator Application – [Your Name]”