Maintenance Admin Assistant

Are you a highly organized and proactive individual with a talent for supporting property management and enhancing team productivity? If so, we want to hear from you!

Attention:
This role requires excellent ATTENTION TO DETAIL, so please FOLLOW ALL INSTRUCTIONS carefully. If you don't receive a response, it could mean that an important instruction was missed.

Who We Are:
We specialize in providing top-notch virtual assistant services to our US-based clients. Our team is dedicated to delivering excellence and efficiency in every task we undertake. When applying for this role, please include the word "Meticulous:" before your full name in the application form.

We are currently seeking a Maintenance Admin Assistant to support our client in the Property Management industry. This role will be from 8:30 am to 4:30 pm ET, Monday to Friday.

Responsibilities (including but not limited to):
• Answering incoming maintenance-related calls and providing prompt support.
• Responding to online maintenance requests in a timely manner.
• Following up with vendors daily as instructed, with the goal of doing so independently over time.
• Coordinating and scheduling maintenance appointments with tenants via phone, email, text, etc.
• Assisting with various tasks assigned.
• Taking on ad-hoc tasks to free up the manager to focus on field technician efficiency.

Requirements:
• Strong organizational skills and meticulous attention to detail.
• Highly skilled at managing phone calls.
• Excellent verbal and written communication skills.
• Strong decision-making and problem-solving abilities.
• Ability to take direction and collaborate effectively.
• Ability to multitask and prioritize in a fast-paced environment.
• Quiet workspace.
• Noise-canceling headset.

Qualifications:
• Experience with dispatching maintenance requests and coordinating tasks with vendors or maintenance staff.
• Background in property management support is a plus.
• Experience in customer service or phone-based support.
• Previous experience in administrative or executive assistant roles is preferred.

Compensation and Benefits:
• $4 per hour
• 13th-month pay (prorated in the first year based on time worked).
• Benefits Allowance: Available after 6 months.
• Vacation time: 10 days per year.
• Weekends off.

How to Apply:
Remove the space in the link below to access the application form:
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