Legal Admin Assistant

Virtual Legal Assistant / Client Intake Assistant
Innova Law | Virtual Saskatchewan Law Firm

THANK YOU FOR ALL WHO APPLY. DUE TO THE VOLUME OF APPLICATIONS, ONLY THOSE APPLICANTS WHO SEND A VIDEO AND EXPLAIN WHY THEY WOULD BE A GOOD FIT FOR INNOVA LAW AND THEIR RELEVANT EXPERIENCE, WILL BE CONSIDERED.

Innova Law is a modern, fully virtual law firm based in Saskatchewan, Canada. We provide convenient, clear, and efficient legal services to clients across the province, primarily in the areas of real estate transactions, estate planning, estate administration, and corporate law.

We are looking for a reliable, professional, and well-spoken Virtual Legal Assistant / Client Intake Assistant to help with daytime phone coverage, client communication, appointment scheduling, and administrative support.

The most important part of this role is answering phone calls during business hours and ensuring every client or potential client receives a professional, friendly, and organized first impression of the firm.

Main Responsibilities

The primary responsibility will be:

Phone and client intake support

Answer incoming phone calls during daytime business hours
Take clear and accurate messages
Ask basic intake questions to understand what the client needs
Schedule appointments based on the client’s legal matter and availability
Forward information to the correct person or department for follow-up
Ensure urgent or important matters are escalated promptly
Maintain a professional, calm, and friendly tone with clients

You may also assist with:

Administrative support

Managing appointment bookings and calendar updates
Sending basic follow-up emails to clients
Organizing client information and documents
Updating client files and checklists
Following up with clients for missing information or documents
Assisting with email inbox organization
Preparing simple templates, forms, and administrative documents
Helping maintain firm systems and workflows
Important Note

You will not be expected to give legal advice. Your role is to gather information, assist with scheduling, provide administrative support, and pass matters to the lawyer or appropriate tea ---------- mber.

Ideal Candidate

The ideal candidate is someone who is:

Excellent at speaking and writing in English
Comfortable answering phone calls professionally
Organized and detail-oriented
Reliable during scheduled work hours
Friendly, calm, and client-service focused
Able to follow scripts and processes
Comfortable using online tools such as Gmail, Google Calendar, Google Drive, Zoom/Google Meet, and practice-management software
Able to keep client information strictly confidential
Interested in learning legal office systems and growing with the firm

Legal experience is helpful, but not required. Experience working with law firms, real estate offices, medical/dental offices, or other professional service businesses would be considered an asset.

Schedule

This is a remote position. The role requires availability during Saskatchewan daytime business hours.

Please include your availability in Saskatchewan/Central Time when applying.

What We Are Looking For

We are looking for someone long-term who can become a dependable part of our virtual team. The right person will help ensure clients are answered promptly, appointments are organized properly, and information is passed along clearly.

To Apply

Please include the following in your application:

Your experience with phone answering or client intake
Your experience working with professional offices, if any
Your availability in Saskatchewan/Central Time
Your expected hourly rate
A video recording introducing yourself and explaining why you would be a good fit for this role