IT Systems & Security Manager

JOURNEY PSYCHE

IT Systems & Security Manager

Remote | Full-Time

About Journey Psyche

Journey Psyche is a rapidly growing multi-state psychiatric healthcare organization focused on building scalable operational systems, secure infrastructure, and exceptional patient care. We are seeking an experienced IT Systems & Security Manager to own our internal technology environment and help build a secure, scalable foundation for continued growth.

Position Overview

The IT Systems & Security Manager will be responsible for administration, security, auditing, documentation, user management, and technology operations across all company systems.

This is a hands-on role for someone who enjoys troubleshooting, security, system administration, and operational ownership.

Primary Responsibilities

Identity & Access Management

Google Workspace administration
Microsoft 365 / Outlook administration
User onboarding and offboarding
Group and permission management
Role-based access control
Multi-factor authentication enforcement
Password manager administration
Security & Investigations

Investigate suspicious login activity
Review audit logs and security events
Investigate unauthorized access concerns
User account reviews
Device and endpoint reviews
Access verification and remediation
Security documentation and reporting
Systems Administration
Automation API N8 Keragon
Google Workspace
Microsoft 365
RingCentral
Hubstaff
Password management platforms
Shared drives and permissions
Internal documentation systems
Telephony & Communications

RingCentral administration
Call queue management
User provisioning
Voicemail routing
Device setup and troubleshooting
Workforce Systems

Hubstaff administration
User setup
Project management structure
Productivity reporting
Workforce visibility and auditing
Documentation & SOPs

Create and maintain IT SOPs
Maintain system inventories
Document security procedures
Maintain onboarding and offboarding checklists
Required Experience

Google Workspace administration
Microsoft 365 / Outlook administration
User provisioning and access control
MFA deployment and management
Password management systems
RingCentral administration
Hubstaff or workforce tracking platforms
Security auditing and log review
Remote workforce support
Preferred Experience

Healthcare environment
HIPAA awareness
Identity management
Endpoint management
Security investigations
Documentation and SOP creation
Preferred Skills

Strong troubleshooting ability
Detail-oriented
Excellent documentation habits
Strong written English
Process-driven mindset
Ability to work independently
Important Notes

This role will not receive unrestricted administrative access immediately.

All access will be granted through a staged onboarding process under Journey Psyche’s Zero-Trust Access Model.

Background verification, identity verification, and access review are required prior to onboarding.

Journey Psyche
Building secure systems. Supporting better care.