Construction Administrator

About Us
Haverton Homes is a Sydney-based residential builder committed to delivering quality homes and a seamless client experience — from the first contract signing through to long after handover. We're a tight-knit team that values accountability, clear communication, and getting things done properly the first time.

About the Role
This role is the administrative backbone of our construction pipeline. You'll manage the documentation, records, communications, and coordination that keep projects moving smoothly — from preconstruction through to post-handover warranty resolution.
You'll work closely with sales, design, certification, and site teams, ensuring every milestone is tracked, every client is kept informed, and every record is accurate and up to date. If you thrive on structure, take pride in orderly systems, and understand that great admin underpins great builds — this role is for you.

Key Responsibilities
• Maintain and update project records across all stages of the construction lifecycle
• Track preconstruction milestones and log progress against checklists in project management systems
• Prepare and distribute weekly client updates through the approval and preconstruction stages
• Process and upload occupation certificate documentation within one business day of receipt
• Log, categorise, and triage incoming defect and maintenance requests by urgency and warranty status
• Coordinate scheduling of subcontractors and suppliers for warranty call-outs and follow through to resolution
• Acknowledge all client correspondence within one business day and maintain professional, empathetic communication throughout
• Produce regular reports on the preconstruction pipeline, open defects, and task completion
• Maintain accurate records across ---------- , SharePoint, On-Site Companion, BuildCert Portal, and Databuild
• Support internal teams by circulating information, preparing documents, and keeping shared files current

What We're Looking For

Essential
• Minimum 2 years in an administration, coordination, or client services role
• Exceptional attention to detail with a strong respect for process and documentation standards
• Clear, professional written communication with clients, certifiers, and internal teams
• Able to manage multiple active files simultaneously without dropping the ball
• Comfortable following up persistently and holding workflows accountable
• Proficient with Microsoft 365 — Outlook, Excel, Teams, and SharePoint

Desirable
• Experience with ---------- , On-Site Companion, BuildCert Portal, Databuild, or DocuSign
• Familiarity with HIA contracts and residential building warranty obligations
• Background in the construction or property industry
• Comfortable using AI tools such as Claude or Copilot to streamline admin tasks

You'll thrive here if you find satisfaction in a well-maintained tracker, take ownership of tasks through to completion, and hold your written communications to a high standard — even the routine ones.

Why Haverton Homes
• Quality work: Work on quality residential projects with a team that cares about what they build.
• Career growth: Strong pipeline with genuine opportunities for career growth as the business expands.
• Great culture: Collaborative, close-knit environment where your contributions are seen and valued.
• Direct access: Direct access to decision-makers.