CLIENT OPERATIONS ADMINISTRATOR (COA)

DCL ONLINE LTD

CLIENT OPERATIONS ADMINISTRATOR (COA)

Part-Time Initially (4 Hours Per Day)
Progression to Full-Time (9:00am – 5:00pm UK Time)

Starting Rate:
$3.00 USD per hour during probation/Training

Progression:
$4.50 – $5.00 USD per hour upon successful completion of training and progression through company stages.

Location:
Remote (Philippines)

IMPORTANT

This role begins on a part-time basis, aligned to UK working hours.

Successful candidates will progress to a full-time position working 9:00am – 5:00pm UK time.

If you cannot commit to working UK hours in the future, please do not apply.

ABOUT DCL ONLINE LTD

We are a London-based property maintenance and project management company operating across London and Surrey.

We are building a structured, systems-led business. We are not looking for general Virtual Assistants.

We are looking for people who enjoy process, organisation, accountability and attention to detail.

ABOUT THE ROLE

You will manage maintenance jobs from instruction through to completion.

You will work closely with:

• Property Managers
• Landlords
• Contractors
• Operatives
• Operations Team
• Finance Team

You will be responsible for ensuring jobs move through the business efficiently and accurately.

KEY RESPONSIBILITIES

• Client communication
• Contractor coordination
• Scheduling works
• Monitoring job progress
• Reviewing completion evidence
• Updating company systems
• Following up outstanding actions
• Escalating issues appropriately
• Maintaining accurate records

REQUIREMENTS

• Excellent written English
• Strong organisational skills
• High attention to detail
• Process-driven mindset
• Ability to manage multiple priorities
• Reliable internet connection
• Ability to work independently

ATTENTION TO DETAIL TEST

Applications that fail this section will be rejected automatically.

To confirm you have read this advert fully:

1. Start your application with the word:
BLUEPRINT

2. Include the answer to the following question:

What is the third word in the sentence below?

"DCL systems create predictable outcomes through structured execution."

3. Include the number:
581

Applications missing any of the above instructions will not be reviewed.

APPLICATION REQUIREMENTS

Please provide:

• PDF CV
• Current salary expectation
• WhatsApp number
• 2–3 minute voice note explaining why you are suitable for this role
• Earliest available start date

CAREER PROGRESSION

This role has a clear progression pathway.

Successful candidates may progress into:

• Senior COA
• Client Portfolio Manager
• Operations Coordinator
• Operations Manager

We are looking for long-term tea ---------- mbers who want to grow with the business.

DCL Online Ltd
London, United Kingdom ---------- [ ---------- ]( ---------- )