Administrative Assistant

We are proud to be Australia’s leading provider of NDIS and Aged Care services. We’re a trusted choice for people with disabilities and the elderly who need support services and in-home care. With years of experience and a team of highly trained and dedicated professionals, we’re committed to providing exceptional care to those we serve. Our focus is always on improving the quality of life for our clients, and our goal is to help them live their best life possible.

We are looking for a reliable and detail-oriented Administrative Assistant to assist with communication and coordinator among our clients, support workers and other stakeholders. The ideal candidate will possess exceptional communication skills, be able to work effectively under pressure and maintain a positive attitude in all interactions.

Key Responsibilities:

- Answer incoming calls from clients, support workers and stakeholders in a professional and courteous manner.
- Provide accurate information, support and guidance to callers, addressing enquiries and resolving issue as needed.
- Maintain detailed records of calls, communications and client interactions for tracking and follow-up processes.
- Assist in preparing and finalizing periodic rosters to ensure seamless operations.
- Perform various office administration tasks, including documentation and record-keeping.

Relevant experience in an office administration role is required!