Administration Assistant

About the Opportunity
Are you a highly organised, detail-driven administration professional who loves variety in your workday? We're looking for an exceptional Remote Administration Assistant to support two growing Australian businesses — Tyrepower Bundaberg, a leading tyre retail and mechanical service centre, and Power Flo Hydraulics, a specialist hydraulic hose and fitting company.
This is a dynamic, long-term role where no two days are exactly the same. You'll be an essential part of both teams, keeping operations running smoothly from behind the scenes. If you thrive in a fast-paced environment, take pride in your work, and love ticking things off a well-organised to-do list — we want to hear from you!

What You'll Be Doing
Daily Responsibilities

Managing and processing Administration and Accounts email inboxes, and monitoring the Sales email
Processing completed jobs cards in Simpro
Generating and emailing invoices to clients
Quality checking job cards and client/supplier files in Simpro
Following up on outstanding invoices and debtor payments
Onboarding new staff through Simpro admin setup
Following up on items missing documentation — purchase orders, supplier invoices, and workshop delivery dockets
Reissuing invoices and credits in Simpro as required
Entering new items, catalogue codes, and costings for purchases
Uploading invoices to Hubdoc
Completing supplier credit application documents
Reviewing and supporting business policies, processes, and manuals
Updating work cover policies and insurance details with customers
Assisting with the day-to-day running of business admin documents and Simpro templates

Weekly Responsibilities

Creating social media tiles and drafting content/copy using Canva templates (drafting only — no posting required)
Reviewing and updating document structure and business processes as necessary
Reviewing purchase orders
Following up on aged debtors via email (no bookkeeping required — this is purely follow-up communication)
Following up on new customer account forms, reference checks, and setup
Sending Google Review request emails to customers
Updating the asset register as required
Ad hoc communication updates to management

What We're Looking For
? Minimum 5 years of experience in an administration or business support role
? Strong experience with job management software — Simpro experience highly regarded
? Comfortable working across platforms including Xero, Hubdoc, Mailchimp, and Canva
? Excellent written English — you'll be composing professional client and supplier emails daily
? Highly reliable internet connection (this is non-negotiable for a remote role)
? Strong attention to detail and the ability to manage multiple priorities
? A proactive, solutions-focused attitude
? Ability to work independently with minimal supervision
? Experience working with Australian businesses or clients is a strong advantage

What This Role Is NOT
? This is not a bookkeeping role — we are not looking for someone to manage accounts in Xero. Debtor follow-up is limited to email communication and coordination only.
? Social media posting is not required — you will draft content and create tiles in Canva using our templates, and our team handles the rest.

Why You'll Love Working With Us
???? You'll be a genuine part of two close-knit, friendly Australian business teams
???? Long-term opportunity with room to grow as both businesses expand
???? Variety every day — across two industries, two teams, and a broad range of tasks
???? We value loyalty, reliability, and people who take real pride in their work