AI Operations Engineer

JOB DESCRIPTION

Position Title: AI Operations Engineer
Department: Operations / Marketing
Reports To: Agency Owner
Location: New York (Remote/Hybrid)
Employment Type: Full-Time

About the Company
We are a growing marketing and SEO agency based in New York, serving local and e-commerce brands. Our lean, high-performing team of five specializes in design, SEO, marketing strategy, finance, and CRM management. We are committed to leveraging AI-powered tools and automation to deliver exceptional results for our clients while maximizing internal efficiency.

About the Role
This is not a traditional operations position. We are looking for an AI Operations Engineer who will design, build, and manage AI agents and automated workflows that replace and enhance manual operational tasks across the agency. You will start by automating executive assistant functions and then expand to build agentic AI solutions for SEO, design, marketing, finance, and CRM workflows used by the entire team.

The ideal candidate is someone who thinks in systems, is deeply familiar with no-code AI platforms, and can architect intelligent automations that save hours of repetitive work each week.

Key Responsibilities
• Design and deploy AI agents using no-code platforms such as n8n, Zapier, Claude, Claude Code, Notion and make to automate executive assistant tasks including scheduling, communications, reporting, and task management.
• Build agentic AI workflows that handle SEO research, keyword tracking, content optimization, and reporting tasks with minimal human oversight.
• Develop and maintain automated processes for CRM management, client onboarding, lead nurturing, and pipeline tracking.
• Create AI-powered automations for marketing workflows including social media scheduling, email campaigns, and performance reporting.
• Work with each tea ---------- mber to identify repetitive tasks and build tailored AI agents to streamline their work.
• Architect and manage prompt engineering strategies to ensure consistent, high-quality AI outputs across all workflows.
• Document all automations, workflows, and AI agent configurations so the team can understand and maintain them.
• Stay current with emerging AI tools, platforms, and best practices to continuously improve the agency’s automation capabilities.
• Monitor and troubleshoot existing automations to ensure reliability and accuracy.
• Support light operational and administrative tasks as needed during the transition to full automation.

Required Qualifications
• Proven experience building AI agents and automated workflows using no-code tools such as n8n, Zapier, Make or similar platforms.
• Strong proficiency with AI platforms including Claude, ChatGPT, and other large language model tools.
• Demonstrated skill in prompt engineering and designing multi-step AI agent workflows.
• Excellent understanding of business operations, particularly in a marketing or agency environment.
• Ability to map complex manual processes and translate them into reliable automated systems.
• Strong organizational skills and ability to manage multiple automation projects simultaneously.
• Clear English and communication skills with the ability to explain technical workflows to non-technical tea ---------- mbers.
• Self-motivated, proactive, and comfortable working independently in a small team environment.

Preferred Qualifications
• Experience with Claude Code or similar AI-assisted coding tools.
• Familiarity with SEO tools and workflows (e.g., Ahrefs, SEMrush, Google Search Console).
• Experience with CRM platforms (e.g., HubSpot, GoHighLevel, Salesforce).
• Knowledge of marketing automation platforms and email marketing tools.
• Background in operations management, project management, or executive support.
• Experience working in or with digital marketing agencies. Add ops26 to be considered on application.

Tools & Platforms
AI & Automation: Claude, ChatGPT, n8n, Zapier, Claude Code (bonus)
SEO & Marketing: Various SEO and marketing platforms as used by the team
Operations: CRM systems (Go High Level), project management tools (Notion), communication platforms

Why Join Us
• Be at the forefront of AI-driven agency operations — this role is shaping the future of how our agency works.
• High autonomy and direct impact in a small, collaborative team.
• Opportunity to build systems from the ground up and see your work drive real efficiency gains.
• Work with a team that embraces AI and innovation as core to how we operate.
• Competitive compensation commensurate with experience.

How to Apply
Please submit your resume along with examples of AI automations or agentic workflows you have built. We are particularly interested in seeing real-world projects where you used no-code AI tools to solve operational challenges. A brief description of your approach and the results achieved will help us understand your capabilities.

Pay: $ ---------- (negotiable on experience)