I've been involved in the operations management for over 10 years in the BPO industry as a Senior Operations Manager and over 1 year of experience as an Operations Director in a remote environment. I have a strong leadership and management background gained from my years spent working at all levels. My approach to the business operations starts with the client and quality of service is always on top of my priorities. When it comes to people management, I am a strong believer in leadership and empowering people to take ownership of their position and processes, I always believe that communication is a key to leadership and I strive to create a positive and motivating environment that nurtures leaders and performers.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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