Hi! I'm Kyrz, a reliable Virtual Assistant with experience in Social Media Management and Live Chat Customer Support for international clients. I have managed social media accounts with 800K+ combined followers and provided real-time chat support to 50+ customers daily, resolving inquiries and maintaining strong customer satisfaction.
I’m skilled in audience engagement, customer support, CRM tools, Canva graphic design, and short-form video editing (TikTok, Reels). I’m organized, a fast learner, and committed to helping businesses grow and maintain excellent customer relationships.
Experience: 1 - 2 years
ommunication-focused Chat Moderator with almost two years of experience working with international clients across two agencies. Proficient in handling conversations with German clients through translation tools and directly communicating with American clients in English. Adept at maintaining clear, professional, and engaging interactions to ensure smooth communication and customer satisfaction.
Experience: 6 months - 1 year
Served as the Public Information Officer for a university publication, responsible for creating visual materials and managing public information campaigns. Designed posters, marketing materials, and infographics using Canva as the primary design tool, while also utilizing basic Adobe Photoshop tools to enhance graphics and layouts.
Experience: 6 months - 1 year
Independently create and edit vlog content for YouTube and TikTok. Utilize CapCut as the primary tool for video editing, applying social media–standard editing techniques such as trimming, transitions, captions, and audio adjustments. Also use Canva to design creative graphics and marketing materials to enhance content presentation and audience engagement.
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