Overview
Looking for full-time work (8 hours/day)
at $5.28/hour ($1,000.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (13 days ago)
Member Since
December 13th, 2025
Profile Description
Results-driven financial services professional with 4+ years of hands-on experience in fraud detection, disputes, claims, and risk operations across global banks including ANZ and Wells Fargo. Highly skilled in transaction analysis, fraud investigations, chargebacks, and customer account protection, with a strong record of meeting SLA, quality, and compliance standards in high-volume environments.
Experienced in identifying fraud patterns, mule activity, and suspicious transactions, preparing clear case documentation and escalation reports, and supporting AML and financial crime teams. Known for strong analytical thinking, attention to detail, and the ability to deliver accurate outcomes while maintaining excellent customer experience.
Adaptable, reliable, and detail-oriented — well-suited for fraud analysis, disputes, operations support, compliance, and customer-focused roles in fast-paced remote or on-site environments.
Top Skills
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
Monitored and analyzed digital banking and card transactions to detect, prevent, and mitigate fraudulent activity in real time. Investigated online, mobile, and card transactions (CNP/CP), identifying suspicious patterns and unauthorized activity. Conducted end-to-end fraud investigations, including account reviews, behavioral analysis, and risk assessments. Identified suspected mule and micro-mule accounts, investigating potential money laundering and fraud-linked activity. Raised SUARs (Suspicious Use/Activity Reports) for high-risk accounts and escalated findings to AML/Financial Crime teams for further action. Took prompt action to secure compromised accounts/cards and minimize customer and bank losses. Adhered to fraud, AML, and regulatory requirements, maintaining detailed and accurate case documentation. Consistently meets SLA, quality, and compliance targets in a high-volume operational environment.
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baggao, Cagayan Valley
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 36
- Influence: 10
- Steadiness: 30
- Compliance: 24
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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