Customer Service & Leads Coordinator VA | 5+ Years | Healthcare & Travel | Sales

Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.44/month)

Associates degree

Last Active

June 9th, 2026 (yesterday)

Member Since

September 4th, 2025

Profile Description

I am a Virtual Assistant specializing in customer service, CRM management, and operations support for businesses in healthcare, travel, and service industries. I help companies manage customer inquiries, organize workflows, handle lead coordination, and maintain accurate records to ensure smooth day-to-day operations and strong customer satisfaction.

I have hands-on experience using Salesforce CRM, Zoho CRM, Amadeus GDS, Google Workspace, Microsoft Office, CMS tools, WhatsApp Business, MS Teams, Zoom, Calendly, Notion, Trello, and Excel. I am confident working across multiple platforms to support both customer-facing and back-office processes.

Currently, I work as a Remote Operations & Leads Coordinator where I manage incoming leads, coordinate supplier information, track tasks, and support operational workflows. My previous experience includes healthcare customer service with Humana, back-office support focused on reporting and fraud review, and travel customer service roles with Expedia and United Airlines. I also have earlier experience in general customer service and administrative roles, which strengthened my communication, problem-solving, and attention to detail.

I am available for full-time or part-time opportunities and can fully adjust my schedule to match your time zone, including EST. I am based in the Philippines (PHT, UTC+8) but flexible with working hours depending on business needs.

I am actively looking for a long-term role where I can contribute consistently and grow with the team. I value reliability, accuracy, and clear communication in every task I handle. Employers can expect me to be organized, dependable, and committed to delivering high-quality work with minimal supervision.