-Checking of fraudulent transactions of consumers.
-Disputing invalid/unauthorized purchase of consumers if proven valid
- Ensures validation of information using the front end tools made available in CRM escalated by Retail Stores and other KeyPartners
- Processing of Service request endorsed by first level support across all channels
- May perform call out to subscribers/Key partners as the need arise
- Resolution of concern within prescribed SLA
-Monitor accounts endorsed by support group
Experience: 1 - 2 years
Checking of fraudulent transactions of consumers. Disputing invalid/unauthorized purchase of consumers if proven valid Ensures validation of information using the front end tools made available in CRM escalated by Retail Stores and other Key Partners Processing of Service request endorsed by first level support across all channels May perform call out to subscribers/Key partners as the need arise Resolution of concern within prescribed SLA Monitor accounts endorsed by support group
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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