Facebook Ads Media Buyer

6 years of experience in a Corporate world (Ecommerce company) Responsible for the operational aspects of campaigns, including but not limited to, setting up & testing of vouchers, cashback promotions, etc. Support and coordinate with other departments on voucher creation, like Business Development and Marketing Campaigns Team. Closely worked with Customer Service Team to ensure all escalations regarding campaign operations are addressed properly

As a beginner Facebook Media Buyer, I specialize in harnessing the power of datadriven advertising to reach target audiences. My enthusiasm for digital marketing, coupled with a commitment to continuous learning, allows me to create effective campaigns that drive growth and engagement. Let's work together to achieve your business goals! Here’s what I can help you with: Setting up Facebook & Instagram ad campaigns Finding and targeting the right audience Checking ad performance and making improvements Sharing clear reports so you know what’s working

Replied promptly and professionally to customer emails regarding products, orders, shipping, and returns. Handled complaints, delays, and product concerns with empathy and solutions-focused communication. Coordinated with campaigns team, logistics, and technical teams to resolve order or product issues. Ensured responses are accurate, helpful, and aligned with company policies.

Conducted in-depth product research to identify profitable, high-demand, and low-competition items for Amazon FBA/FBM. Evaluated profitability metrics including ROI, margins, sales volume, and FBA fees. Analyzed market trends, customer demand, and competitor performance to validate product opportunities. Monitor sales rank, reviews, and pricing strategies of competitors.