Customer Service Support (Chat & Email)

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 10th, 2026 (2 days ago)

Member Since

February 11th, 2025

Profile Description

?????RESPONSIBLE CUSTOMER SERVICE SUPPORT?????
Hello! I am April. I am a Customer Service Specialist. I am an experienced Call Center Representative and a Specialist for 5 years. I am detail-oriented and organized. I can communicate with the clients through phone, live chats, and email. Inbound/Outbound call, Email/Live Chat support, Virtual Assistant, Shipping, Basic Device Troubleshooting were just a few of my work experiences. I am knowledgeable with Zendesk, Shopify, a few in Canva, Google Docs, ShipStation, Microsoft Office Suite and am still eager to learn more tools to get the job well done. I can work with less supervision and reliability as a have worked graveyard and day shifts. I am passionate about my job and always seek personal and professional growth. ?Has good interpersonal skills and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. I have strong experience in working closely with the founders and CEO of my previous job. Can work both independently and as a tea ---------- mber.
Hard Skills:
? Excellent CSR
? Can do outbound and inbound calls
? Can do emails and chats
? Sales Experience
? Basic Troubleshooting
? Data Management
? Email Support
? Chat Support
? Order Processing
? Strong Attention to Details
Applications and Tools, websites I used:
????? Zendesk
?????Kustomer
????? Google Sheets
????? Google Docs
????? Microsoft Excel
????? Microsoft Docs
???? Canva
????? Shopify
????? Paint

Facebook, Instagram, LinkedIn
I am looking forward to providing excellent Customer Service to anyone or any company that may need my help!