Diana

Customer Service Representative | CRM & Lead Management | Virtual Assistant | Re

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

June 6th, 2026 (2 days ago)

Member Since

October 17th, 2024

Profile Description

Customer Service Representative with experience in inbound/outbound calls, cold calling, and social media marketing. Skilled in handling customer concerns, managing online sales, and using CRM tools. Known for being reliable, adaptable, and customer-focused.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have over 2 years of experience in customer service and sales. I worked as a Customer Service Representative at Alorica and iQor, where I handled high call volumes, assisted customers with inquiries, processed orders, and resolved issues while maintaining a positive customer experience. I also have experience as a cold caller, where I reached out to potential clients, followed scripts, handled objections, and converted leads into customers. This helped me develop strong communication and sales skills. In addition, I currently manage my own online selling business and do affiliate marketing, where I promote products, handle customer inquiries, and close sales through social media platforms. I am comfortable using CRM systems, managing data, and communicating with customers via phone, email, and chat. I am reliable, detail-oriented, and eager to contribute to a growing team.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cabiao, Nueva Ecija

Tests Taken: IQ
Score: 91: DISC
Dominance: 35
Influence: 26
Steadiness: 26
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”