Alwayne

Customer Service/Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

High school diploma

Last Active

June 2nd, 2026 (8 days ago)

Member Since

July 11th, 2024

Profile Description

As a virtual assistant or customer service representative, my primary goal is to ensure exceptional satisfaction and seamless experiences for our customers and clients. I am committed to promptly addressing inquiries, resolving issues efficiently, and providing accurate information to enhance their overall interaction with our services. By maintaining clear communication, demonstrating empathy, and proactively anticipating their needs, I strive to build trust and foster long-term relationships. My aim is to consistently deliver a high standard of service that exceeds expectations, contributing to the success and satisfaction of every individual I engage with.

Top Skills

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

I have 2 years of experience in lead generation/appointment setting within the insurance industry. I bring a strong balance of client handling, sales support, and results-driven performance. I am also skilled in building rapport, qualifying leads, managing objections, and maintaining accurate CRM records. Through my experience, I have developed a deep understanding of customer needs, the ability to handle a wide range of inquiries effectively, strong multitasking skills in fast-paced environments, and a commitment to maintaining high customer satisfaction while working flexible shifts to ensure seamless service delivery.

Customer Support » Customer Service

Experience: 2 - 5 years

I have 3 years of experience as a Customer Service Representative, assisting customers with troubleshooting devices, activating and fixing phones, handling port-ins and port-outs request, and following up on shipping or order requests through UPS and USPS.

Marketing » Appointment Setting

Experience: 1 - 2 years

Marketing » Appointment Setting » Calendly

Experience: 1 - 2 years

Customer Support » Sales Support » Ticket Booking

Experience: Less than 6 months

Other Skills

Basic Information

Age: 24

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bacolod, Negros Occidental

Tests Taken: IQ
Score: 93: DISC
Dominance: 48%
Influence: 18%
Steadiness: 19%
Compliance: 15%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”