Accomplished call center as a team leader with more than 8 years of experience in bpo industry and has proven an execellent track record of meeting the goals set by the client/Company. Adept of combining in-depth knowledge in implementing Customer Service and Support Group processes to secure Company's stability. Has well defined experienced and knowledge in handling customer service and collection accounts.
Experience: 2 - 5 years
Was able to be part of Collection during my Bpo days. Been part of financial accounts(credit cards). Ensuring customer that they will be assisted on whatever concern they have on their account. Making sure to discuss current credit limit and the amount spent on their account. Making sure that all transactions are accurate and there are no fraudulent transactions.
Experience: 1 - 2 years
1 year expert for selling network to newly customer. Providing customer the benefit of switching service and giving them the difference on their current phone plan vs the plans we offer. Providing a worldclass assistance and giving 100 percent customer satisfaction
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.