Startup Operations Partner

Hi.

I'm the owner of a growing low-voltage technology company in the United States.

Right now, there are only two of us.

Business is growing quickly.

That's exciting—but it's also creating a problem.

My day is filled with emails, scheduling, estimates, support requests, invoices, reminders, and customer questions.

I need someone who can take ownership of those responsibilities so I can focus on growing the company.

If you're someone who naturally asks:

"What else can I take off your plate?"

You'll probably love this job.

Your Responsibilities

You'll gradually become involved in almost every part of the business.

Including:

Customer communication
Scheduling
Estimates
Billing
CRM management
Remote troubleshooting
Technician coordination
Customer follow-up
Process documentation
Administrative support
Identifying problems before I notice them
This Job Is Different

I don't want someone who simply checks boxes.

I want someone who notices patterns.

Someone who improves processes.

Someone who thinks:

"There's got to be a better way."

If that sounds like you, we'll get along well.

You'll Learn
Akuvox Systems
Hikvision
Hik-Connect
Security Camera Technology
Networking Basics
Access Control
Remote Technical Support
Business Operations
What Makes Someone Successful Here

You're probably the type of person who:

Makes lists.
Loves organizing chaos.
Notices small mistakes.
Doesn't like leaving loose ends.
Learns software quickly.
Can communicate professionally with customers.
Takes pride in doing things correctly.
My Promise

If you work hard, I'll invest in you.

I'll teach you the business.

You'll gain technical knowledge, operations experience, and real responsibility.

I want this to become a career—not just another remote job.

Where This Can Lead

Executive Assistant

?

Operations Coordinator

?

Technical Support Lead

?

Operations Manager

Application Instructions

Some applicants copy and paste AI-generated responses.

Please don't.

Instead, start your application with:

"I enjoy solving messy problems."

Then answer naturally.

Tell Me
What's one process you've improved at a previous job?
What's the biggest mistake you've made professionally?
When have you taken initiative without being asked?
Tell me about something complicated you learned on your own.
What do you think makes someone indispensable at work?
Paid Assessment

Finalists will complete a paid real-world simulation involving:

Customer support
Scheduling

Email writing
Prioritizing urgent tasks
Basic troubleshooting

No trick questions.

I simply want to see how you think.



Raises are based on responsibility, not just time.

If you eventually become the person running our daily operations, your compensation will reflect that.

I'm not hiring an assistant.

I'm hiring the person I hope to trust with my business.