Sales Development Representative (SDR) – Managed IT & Cybersecurity (Remote)

About Us

IT Pro Services LLC (ITPS) is a fast-growing Managed IT Services Provider (MSP) specializing in IT support, cybersecurity, cloud solutions, AI automation, Microsoft 365, website development, security camera systems, and business technology consulting. We help small and medium-sized businesses improve security, productivity, and operational efficiency.

We are looking for a motivated Sales Development Representative (SDR) to generate qualified appointments for our sales team through outbound prospecting.

Responsibilities
Research and identify qualified prospects using Apollo.io and HubSpot CRM.
Make outbound cold calls to business decision-makers.
Send personalized cold emails and LinkedIn messages.
Qualify leads using company size, industry, and business needs.
Schedule appointments for the Sales Consultant.
Maintain accurate records in HubSpot CRM.
Follow up consistently with prospects.
Update lead status after every interaction.
Meet daily and weekly activity goals.
Collaborate with management to improve outreach campaigns.
Required Skills
Excellent spoken and written English.
Experience with cold calling.
Appointment setting experience.
B2B sales experience.
Comfortable speaking with business owners and executives.
Experience using CRM software.
Strong organizational skills.
Reliable internet connection.
Quiet home office.
Preferred Experience
HubSpot CRM
Apollo.io
Microsoft 365
Managed IT Services (MSP)
Cybersecurity
Cloud Services
AI Solutions
VoIP systems
Daily Expectations
60–80 outbound calls
50–75 personalized emails
20 LinkedIn connection requests
10 follow-up activities
Book 2–4 qualified meetings per week
Key Performance Indicators (KPIs)
Calls completed

Emails sent
Conversations held
Qualified leads generated
Meetings booked
CRM updates completed
Opportunities created
Compensation
$6–10 USD/hour (depending on experience)
Performance bonuses for meetings booked that convert into qualified opportunities.
Long-term opportunity with advancement into Account Executive or Sales Manager roles.
Application Instructions

Please submit:

Resume
Voice recording (2–3 minutes introducing yourself)
Internet speed test screenshot
HubSpot experience (Yes/No)
Apollo experience (Yes/No)
Cold calling experience (Yes/No)
A short description of your biggest sales achievement