Remote Customer Service Representative

Customer Service Representative

Schedule: 35 hours weekly | 8am-4pm with a one hour break for lunch (7 hour workday) | Remote

Abanaki Corporation is seeking a detail-oriented, proactive, & independent Customer Service Representative to collaborate with our sales team in supporting B2B customers. This role is ideal for someone with strong communication & customer service skills, QuickBooks experience, and a sales-oriented mindset.

Responsibilities:

• Manage inbound customer inquiries via email and phone calls as needed
• Prepare quotes, process orders, and generate invoices in QuickBooks (data and order entry)
• Coordinate with sales staff to ensure accurate order entry, pricing, and timely fulfillment
• Provide ongoing customer support and order updates
• Identify upselling opportunities and support sales initiatives
• Serve as a liaison between customers and sales staff

Qualifications:

• Strong proficiency in English (written and verbal)
• QuickBooks experience required
• B2B customer service experience preferred
• Sales experience with a consultative approach
• Highly organized with strong attention to detail
• Ability to work independently & collaborate with a team
• HubSpot experience is an awesome bonus!

Why Join Abanaki Corporation?

At Abanaki, we value teamwork, accountability, and continuous improvement. This role is an opportunity to work with an awesome team to support customer success and company growth.

If applying after 3:33pm on 7-17, please use Keyword "oil skimmer" in your application. Applications without the keyword after this time will not be considered.