Remote Cold Caller

About NOVA
NOVA Signage makes custom signs for sign shops and print shops in North America. We do not sell to regular retail customers. We work with business customers only.

About the Job
We are looking for a reliable B2B Outbound Caller / Lead Qualification Specialist to join our team. This is a remote, part-time position based in the Philippines, starting at 20 hours/week, with the potential to increase hours based on performance.
The cold callers should know how to professionally navigate gatekeepers, identify decision-makers, collect accurate details, and make meaningful business-to-business calls.

This is not a hard-selling role. Your main responsibility is to call sign shops and printing shops in North America, identify the right contact person, collect accurate information, and confirm whether they are interested in receiving a NOVA trade sample kit. Our internal sales team will handle qualified leads and follow-up conversations.

Responsibilities
Call sign shops and print shops
Find the right person to talk to
Get their name, job title, email, phone number, and address
Ask if they want to receive a NOVA sample kit
Write clear notes after each call
Update our Google Sheet or CRM
Follow our call script
Pass interested leads to our sales team

Requirements
Good spoken English
3+ yrs experience in cold calling (b2b outreach); must be proficient in cold calling and prospecting
Clear and friendly voice
Experience with outbound calling
Experience calling U.S. or Canadian businesses is a plus
Good attention to detail
Reliable internet
Quiet place to work
Able to work 20 hours per week
Able to work Monday to Friday, 9:00 AM – 1:00 PM Pacific Time
Able to work Tuesday to Saturday, 12:00 AM – 4:00 AM Manila Time

Good to Have
Experience with B2B calling
Experience using Google Sheets or CRM tools
Experience using online phone tools like OpenPhone, Aircall, JustCall, or RingCentral
What You Do Not Need to Do
You do not need to close sales
You do not need to talk about prices
You do not need to give technical advice
You do not need to make promises about delivery time

How to Apply
Please answer the form. Any application outside the form will not be considered.
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Thank you!

Important
We are looking for people who are polite, reliable, and detail-oriented.
This job is about clear calls, good notes, and finding the right contact person.