PH-based HR Lead

We are hiring a highly organized, detail-oriented Human Resources Lead with excellent
English language skills to support a fast-growing, multi-location franchise education
business in the U.S.

This is not a basic VA role — you will act as the operational backbone for HR, payroll
coordination, onboarding, compliance, and related HR systems across multiple
locations.

Your job is to reduce chaos, streamline workflows, and ensure clean execution across
HR as we scale.

Key Responsibilities

HR Operations & Employee Lifecycle
• Manage onboarding for new hires (offer letters, document collection, file organization)
• Maintain employee records and ensure all documentation is complete and compliant
with California employment laws
• Support offboarding processes (terminations, final pay coordination, documentation)
• Track employee status across locations (active, onboarding, terminated)

Payroll Coordination (Paylocity)
• Prepare and coordinate payroll runs
• Handle off-cycle payroll adjustments, corrections, and updates
• Maintain employee data (direct deposit, classifications, etc.)
• Work with U.S. payroll provider (Paylocity) to resolve issues

Systems & Benefits Administration
• Support Paylocity setup and ongoing maintenance (T&L, policies, configurations)
• Assist with benefits coordination (401k, benefit platforms, etc.)
• Troubleshoot system issues and follow up persistently until resolved
• Help document and improve HR/payroll workflows

Compliance & Entity Setup Support
• Assist with: EIN applications, State registrations (e.g., EDD), Business licenses
• Maintain compliance tracking (deadlines, filings, documentation)
• Conduct basic research on HR/payroll/legal requirements as needed

Admin & Operations Support
• Manage shared tools (Google Drive, tracking sheets, task lists)
• Coordinate across tea ---------- mbers (operations, finance, leadership)
• Reduce email chaos by organizing and executing tasks efficiently
• Ad-hoc personal requests from owner

Reporting & Process Improvement
• Maintain clean tracking sheets for: Payroll status, Onboarding progress, Compliance
items
• Identify inefficiencies and propose improvements
• Help build simple, scalable SOPs for all recurring tasks

Ideal Candidate Profile
• 5+ years experience working in Human Resources roles.
• Excellent spoken and written English communication (clear, concise, professional)
• Experience working with U.S.-based businesses (required), with experience in
California-based businesses strongly preferred
• Familiarity with: Payroll systems (Paylocity strongly preferred); HR processes
(onboarding, terminations, employee records); Google Suite (Google Sheets, Google
Docs)
• Highly organized with strong attention to detail
• Able to work independently and drive tasks to completion without handholding
• Availability for calls during US hours

Nice to Have
• Experience supporting multi-location or franchise businesses
• Experience improving workflows or building SOPs
• Basic knowledge of U.S. labor/payroll compliance

Success Metrics
• Payroll runs smoothly with minimal errors or rework
• Employee onboarding/offboarding is clean, fast, and fully documented
• Minimal back-and-forth required to complete tasks
• Systems (Paylocity, tracking sheets) are clean and up-to-date
• Communication is clear, proactive, and reduces leadership time

Time Tracking
• You will be asked to maintain a simple Google Sheet time tracker that tracks your time
spent by project