Overnight Dispatch Support Coordinator

We are an established, growing US-based transportation company seeking a dependable overnight coordinator with demonstrable logistics experience—specifically in freight—to support live dispatch operations teams during US after-hours (2200–0600 Central Time, Monday–Sunday, or 2200–0400 Monday–Sunday).

Owners will mentor you personally as you work alongside AI tools and a team of drivers to gain cutting-edge IT experience in a grounded, real-world setting.

Responsibilities:

- Handle inbound customer calls and emails requesting driver location, shipment status.
- View and help manage the fleet via telematics
- Contact drivers at each stop to prompt timely uploads of delivery signatures and paperwork
- Work with AI tools to check that all paperwork meets specifications, classify the paperwork, and flag problems
- Handle nighttime payment of unloading services, unplanned miscellaneous fees for drivers (SOPs provided for authorization)
- Prepare and do quality-control on invoices working with AI tools
- Data entry to maintain accounts receivable aging summary (no accounting experience needed!)
- Onboard new customers (no sales experience needed) with data entry and coordination by phone and email. SOPs and required documents provided
- Maintain a good attitude and help solve logistical and communications problems under pressure

Skills Required

Prior freight logistics experience (brokerage, carrier dispatch, or 3PL operations) is mandatory and will be verified
Professional written and spoken English, 50+wpm typing

Email correspondence, file management
Data entry accuracy under time pressure

What We Offer

Direct hire to US company, full-time
Hands-on training directly from the owners
SOPs and clear expectations
Learn transport operations and shipper/carrier relations
Consistent hours
Supportive team environment
Opportunity to grow and help with more projects

To Apply

- Audio or video message describing your direct experience in this kind of role. Must mention our company by name in the message (Sigma).
- Picture of your work set up

Once we get these will send a link to fill out a form, and send your resume.