Operations Admin (Client Support & Event Administration)

Operations Admin (Client Support & Event Administration)

Location: Remote

Employment Type: Part-Time to Full-Time

Hours:
Initially 20 hours per week with the opportunity to progress to a full-time position (30-40 hours per week) based on performance, reliability and operational requirements.

Salary:
$4-$8.00 USD per hour (based on experience, performance and progression).

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About Us

CS Entertainment Services Ltd is a premium UK event entertainment company providing professional DJs, Photo Booths and live entertainment for weddings, corporate events and private celebrations across London, the South East, the Midlands and surrounding regions.

We’re looking for a highly organised, proactive and detail-oriented Operations Administrator to become an important part of our growing team. This is a long-term opportunity for someone who wants to grow with the business and take on increasing responsibility over time.

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Our Goals For You

Our goal is to develop the successful candidate into a key member of our operations team, with the opportunity to progress into an Operations Manager role as you continue to grow.

The successful candidate will initially join on a part-time basis, with the aim of progressing into a full-time operational role.

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What Success Looks Like

We are looking for someone who wants to build a long-term career rather than simply complete administrative tasks.

As you develop within the role, you’ll have the opportunity to take ownership of client communication, supplier coordination, booking management, telephone enquiries and day-to-day operations.

For the right person, this role has the potential to progress into a senior operational position within the company.

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Responsibilities

* Managing client email communications
* WhatsApp Business communication
* Sending quotations, invoices and booking forms
* Updating Google Sheets and operational trackers
* Venue outreach and administration
* Supplier communication and coordination
* Lead management and follow-ups
* General administrative support
* Following company systems, templates and SOPs
* Escalating unusual situations where appropriate
* Ability to work independently with minimal supervision
* Strong problem-solving skills
* Confidence communicating with clients over email and telephone

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What We’re Looking For

* Excellent written and spoken English
* Exceptional attention to detail
* Strong organisational skills
* Professional communication
* Ability to follow instructions accurately
* Ability to think logically and make sensible decisions
* Reliable internet and computer
* Positive attitude with a willingness to learn and grow

This role involves communicating directly with clients, suppliers and venues, so professionalism and excellent communication are essential.

Before submitting your application, please take a few minutes to familiarise yourself with our company by visiting ---------- .

After reviewing our website, please use the CEO’s full name as the subject line of your application email.

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Required Skills

* Excellent English (Written & Spoken)
* Administrative Support
* Customer Service

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Starting Working Hours (ASAP)

Monday-Friday

09:00 AM - 12:30 PM (UK)

Saturday

11:00 AM - 1:30 PM (UK)

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Application

Please answer the following questions:

1. Tell us about your previous Virtual Assistant experience.
2. Why would you like to join CS Entertainment?
3. Tell us about a time you spotted a mistake before it became a problem.
4. What would you do if you weren’t sure how to complete a task?
5. Record a short 60-90 second introduction video telling us about yourself.
6. Describe a situation where you had to deal with a difficult customer or colleague. How did you handle it?

Finally, please include the name of your favourite animal and one sentence explaining why at the very end of your application.