FULL-TIME VIRTUAL ASSISTANT NEEDED

Reliable A/C & Heating is an established HVAC company serving the Greater Los Angeles area since 1991.

Company Address:
5719 Auckland Ave
North Hollywood, CA 91601
United States

We are seeking a reliable, professional, and detail-oriented Virtual Assistant from the Philippines to join our team in a long-term role.

This position is ideal for someone who enjoys organization, customer service, problem-solving, and supporting a growing business. Trade-related training will be provided.

Position Details

Position: Full-Time Virtual Assistant

Schedule: 6–8 hours per day during U.S. business hours, between 7 am and 7 pm, with overlap with other VAs and office staff.

Compensation:
Training rate for the first 30 days, with a performance review and compensation adjustment thereafter, DOE.

Responsibilities

* Respond to customer emails, texts, and inquiries
* Schedule appointments and follow up with customers
* Perform data entry and maintain accurate records
* Update CRM and job management software
* Draft proposals, invoices, and customer communications
* Assist with accounts receivable and accounts payable tasks
* Submit warranty claims with manufacturers and distributors
* Apply for permits and customer rebate programs
* Assist with purchasing job materials and equipment
* Maintain task lists, follow-up lists, and internal tracking systems
* Assist with social media and marketing activities
* Organize emails, documents, notes, and customer information
* Support the office team with administrative and operational tasks

Qualifications

* Excellent English speaking and writing skills
* Strong organizational and communication skills
* Detail-oriented, dependable, and proactive
* Comfortable learning new software and systems
* Previous Virtual Assistant experience preferred
* Experience with CRM or job management software is a plus
* Experience in HVAC, construction, plumbing, electrical, home services, or related industries is a strong advantage
* Seeking a long-term position with growth opportunities

How to Apply

Please email your application to:

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Subject Line:

HVAC VA Application – Your Full Name

Please include the following:

1. Your full name
2. Your resume
3. A 60–90 second voice note introducing yourself, describing your relevant experience, and explaining why you would be a great fit for this position
4. A summary of your VA experience
5. Your current availability
6. Your expected monthly compensation after the training period
7. Your internet speed and computer specifications
8. Your WhatsApp number
9. Anything else you would like us to know about you

Qualified candidates will be contacted for the next step in the interview process.

Applications submitted without a resume and a voice note will not be considered.