Executive Assistant / Operations Manager

Location: Remote (U.S. Preferred)
Hours: Part-Time to Full-Time
Reports To: Charlotte

About the Role

We are seeking a highly organized, proactive Executive Assistant / Operations Manager to support multiple businesses, creative projects, and community initiatives. This person will serve as the primary administrative support for the owner and help manage daily operations across business, media, publishing, and coaching ventures.

This is not a task-taker position. We are looking for someone who can take ownership of projects, solve problems independently, and keep everything moving without constant supervision.

Key Responsibilities

Administrative Support
• Manage email inboxes and communication
• Maintain calendars and appointments
• Coordinate meetings and events
• Organize documents and digital files
• Create and maintain SOPs
• Track deadlines and project timelines

Business Operations
• Assist with vendor communication
• Coordinate partnerships and collaborations
• Manage follow-up tasks
• Track ongoing business projects
• Assist with customer service escalation

Podcast & Media Support
• Schedule podcast guests
• Coordinate recording sessions
• Manage guest communication
• Track content production timelines

Publishing & Product Support
• Organize book manuscripts and content
• Coordinate with editors and contractors
• Track publishing timelines
• Assist with digital product launches

Qualifications
• Strong organizational skills
• Excellent written communication
• Experience with Google Workspace
• Experience with Trello, Asana, ClickUp, or similar systems
• Ability to work independently
• Strong problem-solving abilities
• High level of professionalism and confidentiality

Success Looks Like
• The owner is no longer managing day-to-day administrative tasks
• Projects move forward without constant follow-up
• Deadlines are met consistently
• Communication is organized and professional
• Systems are documented and repeatable