Email Customer Support Assistant

Hey! We're looking for an email support assistant for our growing e-commerce business. If you want to grow with us, read the requirements below.
Requirements:
If you have prior experience with email customer support and Shopify, good English, and know how to use AI to generate replies, please record a 3-minute Loom explaining your email support workflow at the last company you worked for. Provide as many details as possible, like:

How many hours a day you worked
What software you used for answering tickets

OLD LOOM RECORDINGS ARE NOT ACCEPTED
Pay: $6/hour
Your pay will rise with the growth of the company and the number of emails we get per day. There's also a growth opportunity in this role if you're willing to take on more responsibility.
Thanks for your time,
Meder