Academy Assistant

Job Title: Academy Assistant (Online Course & Student Support)
Rate: $10 USD/hour
Type: Part-time or Full-time (based on capability)

About the Role

We run online courses, certifications, and live virtual events. We're looking for a reliable, detail-oriented Academy Assistant to help manage our course platform, support students, and keep our programs running smoothly behind the scenes.

Responsibilities

Manage course content, modules, and drip schedules in Kajabi (or similar LMS)
Build and maintain automations in Kajabi (offers, tags, access grants, drip logic) and ActiveCampaign (email sequences, tags, triggers)
Grant/revoke student access, process enrollments, and troubleshoot login issues
Respond to student emails and support inquiries in a timely, friendly manner
Monitor course completion, quizzes, and certification requirements
Assist with live event logistics (Zoom setup, registration lists, reminder emails)
Maintain clean records of registrants, payments, and completions across platforms
Prepare simple reports and flag issues to the team


Requirements

Hands-on experience with Kajabi AND ActiveCampaign, including building automations in both
Strong written English and a helpful, professional tone with students
Highly organized with strong attention to detail
Familiarity with Zoom, Google Workspace, and spreadsheets
Able to follow SOPs and also flag when something looks off
Reliable internet and availability for some overlap with international time zones

Nice to Have

Experience with ThriveCart, Stripe, or ----------
Experience supporting certification or coaching programs


How to Apply
Reply with the subject line "ACADEMY ASSISTANT – [Your Name]" and include:

A short intro about your Kajabi and ActiveCampaign experience
Link to your CV
An example of an automation you've built in either platform (what it did and why)
Your availability (part-time or full-time)