Windows Server & Network Administrator

(Freelance, Full-Time, 100% Remote

Company: Citybites
Team Size: 5 people
Start Date: As soon as possible
Working Hours: Monday to Friday, ~8 hours between 05:00–17:00 GMT+2 (german time)
Monthly Salary: USD 1,500 (USD 8.50/hour – paid per hour; additional hours are paid extra)
Contract Type: Freelance, long-term

About the Role:

We are looking for a reliable and detail-oriented Windows Server & Network Administrator to join our small, professional, and friendly team. In this role, you’ll be responsible for managing server environments, client networks, and IT infrastructure while ensuring smooth operations for our long-term clients.
This is a full-time freelance position, fully remote, with structured working hours and long-term stability.

Your Responsibilities:

• Manage and maintain Windows Server environments
• Work with virtualization technologies (we currently use Hyper-V)
• Administer client networks (10–15 clients, each with 5–70 users)
• Configure and support firewalls (MikroTik with user, PFSense, Unifi Dream Machine)
• Set up & maintain Site-to-Site VPNs
• Monitor systems with an RMM platform (we use Atera) and handle alerts
• Provide end-user support (1st to 3rd level)
• Keep structured documentation for all tasks and configurations
• Follow predefined instructions and technical procedures accurately
• Perform daily morning check-up tasks between 05:00–06:00 GMT+2 (german time)
• (Optional but a plus): Stay generally available between 05:00–17:00 GMT+2 (german time) and handle cases flexibly as they arise

What We Expect from You:

You don’t need to know all the exact tools we use — but you must have hands-on experience in each area below with at least one system per category:

Areas of Expertise:

• Windows Server
• Virtualization
• RMM (Remote Monitoring & Management)
• Backup Systems
• IT Security
• Office365
• Veeam Backup
• Atera Remote Management
• 3CX or any other VoIP solution
• General Network Administration
• Keeper Password-safe

Other Requirements:

• Solid English skills (spoken & written)
• (Plus) German language skills (spoken & written)
• Highly organized and detail-oriented – you always document everything clearly
• Freelance status: You issue invoices, we provide a freelancer contract
• Availability Monday–Friday during our business hours (05:00–17:00 GMT+2, german time)
• Ability to work independently, with a structured mindset and sense of responsibility
• Strong prioritization skills and the ability to follow procedures accurately

We value tea ---------- mbers who can realistically assess their strengths and limitations. If you’re confident in multiple areas, highlight that clearly. If you know alternative tools, explain how you’ve used them and your confidence level with each.

Expectations:

• Clear Procedures: Must follow clearly defined processes and agree to our specific arrangements.
• Availability: Should be flexibly available, reachable during working hours, and only perform tasks when there is a concrete assignment.
• Email Handling: Must consistently check emails and act effectively and immediately – ideally before the customer even notices an issue.
• Adherence to Guidelines: Work must be carried out strictly according to our instructions, not based on personal methods or prior knowledge.
• Application Requirement: Applicants should specify in detail which experience they have in which areas.

Why Work With Citybites?

• Work with a small, friendly, and professional team
• Long-term position – not project-based
• Stable clients, stable work, and no stressful deadlines
• You’ll have the freedom to work remotely from anywhere
• You can actively help shape systems and contribute your own experience.


How to Apply:

Send a message that must include the following things:

A list of tools you have used, and describe what tasks you performed with each (refer to the table above)
A short description of previous clients or companies you worked with (size, tasks, etc.)
Confirm that you’re available Monday to Friday between 05:00 am and 05:00 pm GMT+2 (german time)

I look forward to hearing from you.
Best regards,
Sandra