We're Hiring - Sales Specialist/Solutions Specialist! (Direct Client Opportunity)

DRAYEASY is Hiring!
We believe in a vibrant and inclusive culture where everyone is valued and supported.
Company Website: www.drayeasy.com/

Please take a moment to read the instructions before sending in your applications. Thank you so much!

Sales Specialist/Solutions Specialist
We seek a highly motivated and organized Sales Specialist/Solution Specialist to support our sales team. The ideal candidate will demonstrate a strong work ethic, exceptional communication and problem-solving skills, and a proven ability to handle multiple tasks efficiently in a fast-paced environment.

• Key Responsibilities:
- Prepare comprehensive sales quotes, contracts, and reports, ensuring accuracy and completeness.
- Oversee the order entry process and collaborate with the operations team to guarantee the timely processing and fulfillment of customer orders.
- Maintain consistent communication with customers, verifying order details, clarifying requirements, and providing timely updates on order status and shipments.
- Ensure organized record-keeping of customer interactions, orders, and sales activities within the Transportation Management System (TMS) and Customer Relationship Management (CRM) system.
- Proactively follow up on essential tasks, including sending confirmation emails, tracking shipments, and maintaining timely client communication.
- Conduct market research to support the sales team in identifying prospective leads and gaining insights into industry trends.
- Manage the sales team’s calendars by scheduling meetings, calls, and appointments.
- Liaison among the sales, operations, and accounting teams to facilitate seamless communication and workflow.
- Identify opportunities for enhancing sales processes and workflows, providing valuable insights based on a thorough understanding of the company’s services and systems.

• Qualifications:
- The ideal candidate will possess 1 to 2 years of experience in sales support, customer service, or administrative roles, with a preference for experience in the logistics or transportation sector.
- A college diploma or equivalent is required, and a business administration or logistics degree would be advantageous.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using different logistics software tools and applications.
- Experience working overnight shifts (required).
- Reliable internet access, including a backup option (e.g., prepaid Wi-Fi/Data) (required).
- Ability to work at least 40 hours per week.

• Questions to Help Us Get to Know You Better:
- What do you think about making errors during your work?
- How can you improve quickly during the probation period?
- Do you have night-work experience? If yes, how many years?

HOW TO APPLY?
Kindly submit your resume along with your responses to the questions provided above.


We look forward to hearing from you!

DRAYEASY Inc. - Bringing the best SOLUTIONS!