Virtual Retail Manager

Virtual assistant job listing for retail store operations manager

JOB LISTING

Virtual assistant — retail store operations manager

Specialty retail shop · Dallas-Fort Worth, TX (remote) · Part-time to full-time

20–40 hrs/week
Remote — must overlap CST hours
Long-term / ongoing
Clover POS Inventory management Retail operations Reporting & reconciliation Vendor coordination

We own and operate a specialty retail shop in the DFW area and are building a remote-managed operations model. We need a reliable, detail-oriented VA to own the day-to-day operational backbone — primarily inventory management, POS upkeep, and daily reconciliation. This is a long-term role with room to grow.

RESPONSIBILITIES

Inventory & POS (Clover)

Enter and maintain all SKUs in Clover — product name, category, cost, retail price, barcode/UPC
Keep inventory counts current; reconcile stock levels against daily sales activity
Flag low-stock items and prepare reorder requests for owner review
Maintain a clean, organized product catalog with consistent naming conventions
Audit untagged or miscategorized transactions to ensure data integrity

Reporting & reconciliation

Pull and review daily sales reports; flag discrepancies before EOD
Prepare a brief weekly summary of sales trends, inventory movement, and any issues
Cross-reference vendor invoices against what's received and entered in Clover
Track shrinkage and surface patterns over time

Coordination

Communicate with in-store staff on receiving and stock discrepancies
Liaise with vendors as needed on orders, invoices, and delivery confirmations
Maintain organized records and SOPs for all recurring operational tasks

REQUIREMENTS

Prior experience in retail operations — inventory management, POS systems, and daily reconciliation
Hands-on Clover POS experience strongly preferred (SKU setup, inventory module, reporting)
Strong written English — you will communicate directly with the owner and vendors
Available for a daily async or live check-in during CST business hours
Highly organized, self-directed, and proactive about flagging issues without waiting to be asked
Comfortable working inside systems and SOPs that are still being refined

STRONG PLUS — NOT REQUIRED

Experience running paid social or Google ads for a retail brand (Meta, Instagram, Google)
Background in specialty retail — smoke, vape, beauty, supplement, or similar categories
Familiarity with basic graphic tools (Canva) for promotions or social content

If you have a marketing background on top of strong ops, tell us — there's a defined path to take on more in this area.

TO APPLY

Send a short intro (3–5 sentences), your specific retail ops experience, and one example of a recurring operational system or process you built or managed remotely. Applications without relevant retail or POS experience will not be reviewed.

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