Virtual Medical Receptionist

**Please read the application requirements before applying.**

To be considered, you must begin your application by recording a 30-second audio introduction and pasting the link. In your audio, introduce yourself, share your phone experience, and tell us one thing that makes you the right fit for a high-end medical practice. Applications without an audio link will not be reviewed.

About the Role

We are a high-end plastic surgery practice in the United States seeking a polished, professional virtual receptionist to handle all incoming patient calls. You will be the first voice our patients hear — a warm, calm, and clear communication style is essential.

Responsibilities

-Answer all incoming patient calls professionally
-Forward calls to the appropriate tea ---------- mber
-Schedule and reschedule appointments for existing patients
-Maintain patient confidentiality at all times

Requirements

-Excellent spoken English — clear, neutral accent, professional tone
-Previous experience in a medical or professional office phone role preferred
-Comfortable learning new software
-Reliable internet connection with a backup solution
-Available Monday–Friday, 8:30 AM–5:00 PM US Eastern time with a 30-min unpaid lunch break.
-Quiet, professional home workspace

To Apply — Please answer the following:

-To be considered, you must begin your application by recording a 30-second audio introduction and pasting the link. In your audio, introduce yourself, share your phone experience, and tell us one thing that makes you the right fit for a high-end medical practice. Applications without an audio link will not be reviewed
-Describe your experience answering phones in a medical or professional office setting.
-Are you available Monday–Friday 8:30 AM–5:00 PM US Eastern time? What is your backup solution for internet or power outages?
-Do you have a backup internet or power solution in place? Please include a screenshot of your current internet speed.