Virtual Medical Assistant (Insurance Verifications & Prior Authorizations) for Dermatology Clinic

Company: Vital Virtuals LLC

Location: Remote

About Vital Virtuals LLC:
At Vital Virtuals LLC, we specialize in providing virtual assistance services to the medical industry. Our mission is to support healthcare professionals by offering efficient and reliable administrative support, allowing them to focus on delivering high-quality patient care. We pride ourselves on our commitment to excellence, professionalism, and integrity in all aspects of our work.

Position Overview:
Vital Virtuals LLC is currently seeking a dedicated and detail-oriented Virtual Assistant for Dermatology Clinic. The ideal candidate will have a strong background in medical and health insurance terminology, exceptional organizational skills, and the ability to work efficiently in a remote setting. As a Remote Assistant for this office, your responsibilities are listed below-

Responsibilities:
- Verify patient insurance coverage and confirm eligibility before appointments.
- Process prior authorizations for dermatology procedures, medications, and treatments.
- Handle patient inquiries related to insurance, billing, and appointments.
- Schedule and confirm patient appointments and follow up on cancellations or reschedules.
- Coordinate with dermatologists, nurses, and office staff to ensure smooth patient workflow.
- Assist with medical record documentation, referrals, and administrative tasks.
- Ensure HIPAA compliance and maintain patient confidentiality at all times.

Qualifications & Skills:
- At least 1 year of experience in a dermatology office or similar medical administrative role.
- Strong understanding of insurance verifications and prior authorization processes.
- Experience with EHR/EMR systems (e.g., AdvancedMD, ModMed, or eClinicalWorks) is a plus.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software.
- Strong verbal and written communication skills in English.
- Ability to use various clearing house and prior authorization platforms.
- A quiet and professional home office setup with a reliable internet connection.
- Knowledge of medical terminology and dermatology procedures is preferred.

Benefits:

Competitive salary commensurate with experience.
Hourly Comp: $5/Hr for first 3 months and $6/Hr afterwards
Time Zone: EST (Eastern Time Zone)
Full Time: 35+ Hr/wk

DO NOT APPLY FOR THIS POSITION, - IF YOU DO NOT MEET TECHNICAL REQUIREMENTS, see below (Verified by our team before interview)

Technical Requirements:

Operating System: Windows 10 Pro at 32/64-bit - *Genuine CPU: Intel Core i5 8th gen and above or AMD equivalent
Memory: at least 8GB RAM
Power Backup (Power Pack): Its RECOMMENDED to have a gasoline powered Generator able to support laptop for at least 4 hours in case of power outage
Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted
Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)
External monitor screen: 17,19 or 22 inch in size

HOW TO APPLY:

NOTE: Please share a G-Drive link to your resume and a one-minute Loom video on this platform.
DO NOT APPLY WITHOUT YOUR RESUME & LOOM VIDEO
DO NOT APPLY IF YOU DO NOT HAVE ANY HANDS-ON EXPERIENCE AS A VIRTUAL ASSISTANT IN THE DERMATOLOGY AND SIMILAR ROLE

1. Share a copy of your resume and send over to Upgrade to see actual info
2. A 1-minute Loom video for introduction