Virtual Assistant – Scheduling & Customer Communication (U.S. Flooring Company)

About Us:
We are a flooring company based in Georgia, USA. We install hardwood, LVP, and carpet, and we are looking for a reliable Virtual Assistant to help manage scheduling, customer communication, and CRM updates.

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Responsibilities:
- Respond to customer texts and missed calls quickly (within 5 minutes)
- Schedule appointments and jobs
- Update CRM notes after every customer interaction
- Maintain a daily tracking spreadsheet
- Send confirmations and follow-ups
- Coordinate daily schedule with installation crews

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Daily Workflow:
- Morning: Confirm schedule and send reminders
- Throughout the day: Respond to leads, schedule jobs, update CRM
- End of day: Prepare next-day schedule and send confirmations

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Requirements:
- Strong English (written and spoken)
- Friendly and professional communication
- Highly organized and detail-oriented
- Reliable internet and quiet workspace
- Available during U.S. Eastern Time hours

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Pay:
$7–$9/hour depending on experience + performance bonuses

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APPLICATION INSTRUCTIONS (IMPORTANT):

1. Record a 30–60 second voice OR video introduction
- Use ---------- or Google Drive
- Paste the link in your application

2. Answer this question:
“A customer texts: ‘I need flooring installed next week.’ How would you respond?”

3. Confirm your internet speed and if you have backup power

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Example format:

Voice Recording: [link]
Answer: [your response]
Internet Speed:
Backup: Yes/No

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We are hiring quickly. Only applicants who follow instructions will be considered.