Virtual Assistant - Property Management (Airbnb/VRBO/STR)

Position: Virtual Assistant – Property Management (Airbnb/VRBO/Direct)

Work Schedule: Flexible (US PST Schedule – Day or Night Shift)

About Us
We are a growing boutique cohosting management company managing multiple short-term rental (STR) properties through Airbnb, VRBO, and direct booking platforms. We are looking for an organized, proactive, detail-oriented, and reliable Virtual Assistant to support our operations and help manage our properties efficiently.

LOOKING FOR A COMMITTED VA TO BE PART OF OUR LONG-TERM TEAM!
We are seeking someone dependable who is serious about this opportunity and committed to growing with the company. We value professionalism, consistency, and accountability. If you tend to leave jobs after only a few days or disappear without notice, this position is not for you.

IF YOU WISH TO BE PART OF OUR TEAM, please check the following details:

Responsibilities
-Guest communications (pre-booking questions, check-in/check-out instructions, guest support)
-Coordinate and manage Airbnb listings
-Coordinate with cleaning and maintenance teams
-Claims resolution and issue handling
-Monitor guest reviews and respond appropriately and professionally
-Property monitoring
-Perform market research and reach out to potential properties
-Assist with various property management and coordination tasks as needed
-Passion for guest hospitality. Five star reviews do not come any other way.

*This is an all-around property management role where you will gain experience in different operational and coordination tasks. You will not be doing just one thing.

Requirements
-At least 2 years of experience in virtual assistance, property management, or Airbnb-related work
-Excellent English communication skills (written and verbal)
-Strong organizational and time management skills
-Tech-savvy and comfortable using platforms such as Airbnb and Hospitable
-Able to work independently and take initiative
-Reliable internet connection with backup internet/power option
-Ability to work during US PST hours
-Must be reliable, committed, and professional
-We are specifically looking for someone seeking a long-term position and who can maintain consistent communication and attendance

Preferred Qualifications
-Experience using tools such as Hospitable, PriceLabs, Vrbo, Slack, Breezeway, OpenPhone, Ring, Eufy, or other PMS systems
-Customer service background
-Familiarity with property maintenance coordination


How to Apply
Please send the following:
-Updated resume
-2-minute video introduction


IMPORTANT:
*DO NOT APPLY if you do not have at least 2 years of Airbnb/property management experience
*We are prioritizing applicants who demonstrate professionalism, commitment, and eagerness to grow with our team
*Applicants with strong communication, responsiveness, and higher application effort will be viewed favorably
*Please apply only if you are serious about long-term work and can provide proper notice and communication if issues arise