Virtual Assistant Operations Manager

Virtual Assistant – Operations Manager (Remote | Luxury Beauty Company)

We are a fast-growing luxury beauty & med spa company looking for a high-level Virtual Assistant / Operations Manager to oversee and manage our day-to-day backend operations.

This is NOT a basic VA role.
We are looking for someone who can think, manage, and take ownership.

Responsibilities:

Oversee all internal operations and daily workflows

Manage and monitor company emails (internal & operational only)

Track and organize employee schedules, attendance, and performance

Handle payroll tracking and reporting (hours, commissions, etc.)

Maintain and organize reports (sales, bookings, no-shows, performance)

Ensure all systems are running smoothly across multiple locations

Identify issues and report directly to management

Help improve internal processes and efficiency

Requirements:

Strong English (written)

Highly organized and detail-oriented

Experience in operations / admin / management role

Strong with Google Sheets / Excel

Ability to work independently and take initiative

Reliable, responsive, and professional

Bonus:

Experience in beauty / spa / service business

Experience managing teams or operations

CRM / reporting experience

Compensation:

Based on experience

Long-term position with growth into management