Virtual Assistant (Lead Follow-Up & On-Call Inquiries)

Job Overview:

We’re looking for a reliable and sharp Virtual Assistant to help manage and follow up with
leads for our event space business. You will primarily handle calls and texts using our CRM
and booking tools to ensure fast, consistent communication with potential clients. This
role is perfect for someone with great English communication skills, a proactive mindset,
and experience in client-facing support.

???? Responsibilities:
• Call new inquiries within 15 minutes of form submission (Monday–Sunday)
• Follow up with all warm leads during your dedicated 2-hour shift (M–F 4PM–6PM
Eastern time)
• Assist with scheduling and confirming walkthroughs via Calendly
• Update lead status and notes inside HoneyBook
• Use JustCall to make and receive calls/texts
• Maintain professional, friendly communication at all times
• Notify team when a lead has booked successfully
• Send bonus referral vouchers to uninterested leads when necessary