Virtual Assistant For Client Onboarding

READ THE FULL JOB POST!

If you love organized systems, catching details others miss, and making client onboarding run smoothly this role was built for you.

Ascend Innovation is a fast-moving automation and AI systems company that helps businesses improve customer engagement, streamline operations, and eliminate missed opportunities through structured technology and process implementation.

We are not looking for a generic virtual assistant.

We are looking for someone who takes pride in building clean systems, following precise processes, and helping clients launch successfully.

Your work will directly impact the client experience, the reliability of our systems, and the operational success of our company.

WHAT YOU WILL BE DOING:
This role is focused on onboarding new clients into our systems using proven GoHighLevel frameworks and detailed SOPs.

Approximately 90% of our systems are already built.

Your responsibility is to ensure every client account is customized, configured correctly, QA tested thoroughly, and deployed successfully.

Your daily and weekly responsibilities will include:

- Creating and setting up client sub-accounts inside GoHighLevel
- Following structured onboarding SOPs step-by-step
- Updating client branding, company information, messaging, and settings
- Configuring forms, calendars, workflows, and integrations
- QA testing onboarding systems to ensure everything functions correctly
- Updating and improving SOP documentation as processes evolve
- Managing onboarding tasks and progress inside Asana
- Tracking onboarding status and operational data inside Google Sheets
- Communicating clearly with the team regarding blockers, updates, and completed work

WHO WE ARE LOOKING FOR
This role is ideal for someone who:

- Is highly detail-oriented and organized
- Enjoys working with structured systems and SOPs
- Thinks critically and solves problems calmly
- Takes ownership of their work
- Communicates clearly in written and spoken English
- Cares about accuracy and doing things correctly the first time
- Can work independently without constant supervision

This is not a chaotic agency environment where you are left guessing.

We operate with structured systems, documented processes, and clear onboarding workflows designed to help you succeed.

You will receive:

- Clear SOPs and onboarding
- Paid Training
- Ongoing support and communication
- Weekly pay
- Long-term growth opportunities
- Performance-based bonuses
- Opportunities for increased responsibility and compensation over time

We are looking for long-term tea ---------- mbers who want to grow with the company.

PAY AND HOURS
Rate:
$6 USD per hour

Schedule:
Monday – Friday
08:00 to 16:00 EDT (Florida, USA)

Hours:
30–40 hours per week

Position Type:
Long-term

Start Date:
Immediately

HOW TO APPLY

If this sounds like the type of role you would genuinely enjoy, please complete the application form below:

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We review applications based on form responses only.

Please do not send a resume or CV at this stage.

Shortlisted applicants will be contacted after we complete the review process.

We look forward to reviewing your application.