Virtual Assistant / Appointment Setter

READ BEFORE APPLYING – MOST APPLICATIONS WILL BE IGNORED

We are hiring a Virtual Assistant for a fast-paced U.S.-based home service company.

This is a serious, long-term role. This is not a backup job or something to “try out.”

If you are unreliable, late, disappear during shifts, or do not follow instructions, do not apply.

DO NOT APPLY IF

Your English is not clear and confident
You are not comfortable speaking on the phone all day
You are slow, disorganized, or easily distracted
You have a history of disappearing from jobs
You are looking for something easy

REQUIREMENTS

Strong English with minimal accent
Stable and reliable internet
Backup power
Quiet workspace with no background noise
Professional headset

MANDATORY VOICE RECORDING – NO EXCEPTIONS

If you do not submit a voice recording, your application will not be reviewed.

This role is phone-heavy. Your voice and communication skills are critical.

RECORDING RULES

Record in a quiet environment
Use a headset (not speaker or phone mic)
Speak clearly, naturally, and confidently
Do not use AI or voice tools

SCRIPT – READ EXACTLY

Hello, this is (your name) calling with Professional Garage Door Services.

Our phone number is ---------- , that’s ---------- .

The reason I’m calling is because you recently submitted an inquiry regarding garage door assistance, and I’d like to learn a little more about the issue you’re experiencing and how we can help.

We specialize in garage door repairs, maintenance, and new installations, and our technicians can handle most issues the same day.

We actually have a technician working nearby, so we may be able to provide same-day service depending on availability.

What we normally do is send a technician out to perform a quick inspection, identify the issue, and provide a free estimate before any work is done.

The inspection only takes a few minutes and allows us to explain exactly what’s going on and what your options are.

If you’d like to schedule a visit, please give us a call at ---------- .

Again, that number is ---------- .

Thank you for your time.

RESPONSIBILITIES

Call new leads immediately
Follow up with customers
Schedule appointments
Send text messages and emails
Update CRM and customer notes

You will be trained, but you are expected to learn quickly and perform immediately.

SCHEDULE

U.S. daytime hours (Philippines night shift)

PAY

$5 per hour to start
$6 per hour based on performance

APPLICATION INSTRUCTIONS

Start your application with the word:

Technician

If this is missing, your application will not be reviewed.